Support / Answers

Please check below for common questions. If you cannot find what you are looking for please send us a message.

Using Bookmarks


View my bookmarks
Click on Bookmarks in the navigation bar.
How do I add a new bookmark

The easy way
  1. Install the Add Bookmark button for your web browser.
  2. Navigate to a webpage you would like to bookmark. Click on the Add Bookmark button.
  3. Wait for the Add Bookmark form to appear, select a category, and click on the Add button.

OR

Manually
  1. Click on the Bookmark button at the top of the bookmark list.
  2. Enter a title, URL, select a category, and click on the Add button.
Open a bookmark
Click on the bookmark text for the bookmark in the bookmark list.
Sort my bookmarks
Click on one of the column titles at the top of the bookmark list.
Add a bookmark star rating
From the bookmark list.
  1. Multiple click on the bookmark star icon, located below the bookmark title.
Add a bookmark note
From the bookmark list.
  1. Click on the bookmark note icon, located below the bookmark title.
  2. Click on the edit bookmark icon, located at the end of the bookmark note text.
  3. Enter a note and click on the Save button.
Show/hide a bookmark note
From the bookmark list.
  1. Click on the bookmark note icon, located below the bookmark title.
Edit a bookmark title
From the bookmark list.
  1. Click on the edit bookmark icon, located on the right of the bookmark row.
  2. Enter a new bookmark title and click on the Save button.
Move a bookmark to another category
From the bookmark list.
  1. Click on the edit bookmark icon, located on the right of the bookmark row.
  2. Select a different category and click on the Save button.
Delete a bookmark
From the bookmark list.
  1. Click on the delete bookmark icon, located on the right of the bookmark row.
Restore a deleted bookmark
From the bookmark list.
  1. Click on the Deleted category link at the top of the category list.
  2. Click on the restore icon, located on the right of the bookmark row.
Empty the deleted bin
From the bookmark list.
  1. Click on the Deleted category link at the top of the category list
  2. Click on the Empty Deleted Bin button, at the top of the deleted list.
Add a top level category
From the bookmark list.
  1. Click on the Category button at the top of the category list.
  2. Enter a name and click on the Save button.
Add a sub category
From the bookmark list.
  1. Click on the category menu located on the right of the category name.
  2. Click on New Category.
  3. Enter a name and click on the Save button.
View a sub category
From the bookmark list.
  1. Click on the expand category icon located on the left of the category name.
Delete a category
From the bookmark list.
  1. Click on the category menu located on the right of the category name.
  2. Click on Delete Category.
Change a category name
From the bookmark list.
  1. Click on the category menu located on the right of the category name.
  2. Click on Edit Category.
  3. Enter a new name and click on the Save button.

Account Questions


Is my data private
All of your data is kept private and secure. Your data is not shared.
Where do I create an account
  1. Click on Register in the navigation bar.
  2. Enter your email and password, and click on the Register button.
How do I log in
  1. Click on Log in in the navigation bar.
  2. Enter your email and password, and click on the Log in button.
How do I log out
Click on Logout in the navigation bar.
I forgot my password
  1. Click on Log in in the navigation bar.
  2. Click on Forgot your password. Enter your email, and click on the Recover button.
  3. You will receive an email from BookmarkServer.com. Click on the link in the email. Enter a new password, and click on the Reset button.
How do I change my email
  1. Click on Account in the navigation bar (you may have to log in).
  2. Click on Change Email, enter a new email, and click on the Save button.
How do I change my password
  1. Click on Account in the navigation bar (you may have to log in).
  2. Click on Change Password, enter a new password, and click on the Save button.
Can I download my personal data
  1. Click on Account in the navigation bar (you may have to log in).
  2. Click on Download Personal Data, and click on the Download Personal Data button.
I want to close my account
  1. Click on Account in the navigation bar (you may have to log in).
  2. Click on Delete Account, enter your password, and click on the Delete Account button.